Business Services Coordinator

Partner Community Capital (PCAP) is looking for a collaborative and team-oriented Business Services Coordinator to join their growing organization!

As the Business Services Coordinator, you will manage PCAP’s business advisory services and technical assistances contracting and maintain service provider and referral partner relationships associated with PCAP’s programs. In addition to contracting, the Business Services Coordinator will support data collection for impact reporting. 

The Business Services Coordinator reports to the VP & Director of Business Strategy.  

Requirements:

Bachelor’s degree from an accredited college or university in Business, Communications, Marketing, or closely related field and one (10 year of experience in business administration, preferably in a nonprofit setting. An equivalent combination of education and experience may be considered.

Our ideal candidate will demonstrate strong collaboration skills, be team-oriented, have unwavering attention to detail, with a strong sense of ownership for assigned work functions and ability to work both independently and as a team member. 

Responsibilities: 

• Fosters respectful, solution-oriented client relationships. 

• Manages technical assistance (TA) client requests, supports TA project scoping, and tracks project implementation for PCAP’s TA programs; coordinates with client and service providers as needed. 

• Identifies and vets potential TA service providers. 

• Collects and manages client and impact data. 

• Develops TA referral relationships with other business support providers; co-refers clients and coordinates TA services as needed. 

• Works with Finance Team to document procurement process and processes payments to service providers.

• Assists Development & Impact Teams with grant and other impact reporting. 

• Represents and promotes PCAP at meetings, conferences, and other events as needed. 

• Other duties as assigned related to contracting, advisory services/TA product development, implementation, tracking and reporting.

Compensation, Benefits, and Location:

This position offers a competitive salary, $50,000 to $60,000 commensurate with experience, and is a full-time, hybrid position. Candidates must be a reasonable, commutable distance to our Charles Town, WV office. 

PCAP offers a generous slate of benefits including medical, dental, vision, life, short-term, and long-term disability insurances, 403(b) retirement plan, Flexible Spending Account (medical and dependent care), paid time-off and holidays, and professional development, as well as other benefits and perks.

About PCAP:

At Partner Community Capital, we help small businesses get the capital and other resources they need but can’t access. We deliver flexible, empowering loans to borrowers in underserved communities, and we connect clients to strategic advisory services so they can make the best use of our capital. 

As a certified Community Development Financial Institution (CDFI) we focus on locally owned, environmentally responsible small businesses because they employ and build wealth for entrepreneurs, their families, and their communities. 

Partner Community Capital, a Non-Profit Corporation, is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave status, Sexual Orientation and Gender Identity or Expression. Partner Community Capital prohibits retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination. 

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