Position Purpose:
Assist outside sales team members in the sales of commercial and industrial HVAC equipment. Help with bidding take-off, price quotations, ordering of equipment, technical information, and expediting orders. Strong emphasis on customer service and timeliness response.
Duties & Responsibilities:
- Manage collective accounts.
- Provide a high level of customer service in a timely effective manner.
- Develop a technical knowledge and understanding of Mason & Barry, Inc. products.
- Utilize industrial databases to research, find, and update upcoming projects.
- Act as a first responder for customer questions regard products and services
- Assist in bidding take-offs, pricing, and quotations.
- Develop submittal data for projects for engineer approval.
- Continually stay updated on any manufacturers price increases and share with other divisional employees.
- Mange order entry process and coordinate deliveries with the costumer
- Develop installation, operation, maintenance manuals to provide customers for close out documentation.
- Coordinate scheduling equipment start-up and warranty-related issues
- Work closely with manufacturers to resolve issues that arise.
- Have a working knowledge of WORD & EXCEL along with basic computer skills.
- Ability to speak and build relationships with customers.
Education & Experience:
- Bachelor’s degree preferred but NOT required.
- 2 or more years’ experience in the HVAC industry preferred but NOT required.
- High developed interpersonal and analytical skills
Skills & Qualifications:
- A strong sales presence and the ability to develop lasting relationships.
- Detail oriented (strong attention to detail)
- Professional attitude
- Reliable
- Strong time management skills
- Sincere desire to help others.
- Technical aptitude
- Problem solving skills.
- Ability to work in a fast-paced environment (multi-task
Work Conditions:
- Normal office environment
- Moderate lifting may be required to move equipment, files, and supplies.
- Minimal travel may be required at times (training)
Benefits:
- Health (medical, dental, vision, and other options)
- 401K
- Paid Holidays
- PTO
Reports to: Divisional Director
Work Schedule: Monday – Friday 8:00am – 5:00pm
This job description is intended to provide information regarding the essential functions and basic duties of the position. It is NOT intended to be constructed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as deems appropriate.
To apply: Please email resume and cover letter to [email protected].
