Project & Quality Assurance Coordinator

 Job Summary      

The West Virginia University Foundation, Inc., a not-for-profit organization, has an exciting opportunity for a Project & Quality Assurance Coordinator. In this role, you will work closely with technical and nontechnical team members to envision, strategize, test, and implement the next generation of technological solutions to support the WVU Foundation’s mission. The Project & Quality Assurance Coordinator reports to the Director of Engagement & Training. You will be part of the Engagement & Training team in the Technology & Advancement Solutions group.

In this position, you will coordinate complex mission-critical projects involving multiple working groups. The Project & Quality Assurance Coordinator plays a key role in helping the entire Technology & Advancement Solutions group move forward. Almost every project involves multiple layers of expertise, from programming to information security to data analysis to end user training; and the Project & Quality Assurance Coordinator makes sure each of these teams of experts stays up to speed on changing project requirements, deadlines, and release schedules. Your attention to detail, communication skills, creativity, problem-solving, and ability to plan ahead will help you shine in this role.

Duties and Responsibilities                                                                                                        

Essential Functions and Responsibilities include the following.

Under the supervision of the Director of Engagement & Training,

• Coordinate long-term and short-term plans for multiple complex projects involving technical teams, nontechnical teams, and stakeholders such as end users and WVU Foundation leadership
• Lead and participate in quality assurance testing and validation of off-the-shelf and custom- built systems, solutions, platforms, and integrations through all project phases
• Coordinate, facilitate, and report on end user testing of off-the-shelf and custom-built systems, solutions, platforms, and integrations through all project phases
• Work with internal and external partners to create and/or maintain documents and tools related to all project phases including needs assessment, vision and strategy statements, budgets, schedules, task backlogs, Kanban boards or other WIP visualizations, release schedules, testing, deployment, end user training, and project evaluations/retrospectives
• Work with individual contributors, teams, and leadership to identify and remove roadblocks to project progress
• Facilitate continuous communication within and among project teams and stakeholders
• Provide updates and reports on ongoing projects to Technology & Advancement Solutions leadership as needed
• Other duties as assigned

Qualifications

Education, Experience and Competencies:

Candidates should have:

• A bachelor’s degree in project management, business administration, management information systems, or other related field
• 2–4 years experience coordinating complex projects involving multiple stakeholders, software development and implementation preferred
• A proven track record of attention to detail (for example, software testing, copyediting/proofreading, managing complex schedules)

Required skills and abilities

• Must be legally authorized to work in the United States
• Attention to detail
• Creative problem solving
• Adaptability and flexibility
• Strong verbal and written communication skills, including the ability to communicate technical concepts to a nontechnical audience
• Ability to meet deadlines and target dates
• Ability to work independently and prioritize multiple tasks
• Proficient in Microsoft 365 applications including PowerPoint, Excel, Word, and OneDrive
• Proficient with industry standard project management tools (Monday Work Management preferred)

Certificates, Licenses and Registrations: N/A

Physical requirements                                                                                                                         

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his/her hands and fingers, to handle or feel. The employee is required to stand, walk, reach with arms and hands, and possibly at times, climb or balance, stoop or kneel. Vision abilities required to perform this job include close vision. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Supervisory Responsibilities     

N/A

Other Duties 

Work Environment: The position is expected to be remote primarily. Employees must be in alignment with the WVUF work/telecommuting policy. Travel is required at times for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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