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Veterans Transition Agent

  • Full Time
  • Charleston
  • $41,000 - $59,000 / Year
  • Applications have closed

Jobs & Hope WV

TITLE OF VACANCY: Jobs & Hope WV – Veterans Transition Agent

POSITION TYPE: Professional

ADMINISTRATIVE UNIT: Mountain State Educational Services Cooperative

LOCATION: Based in Charleston, with responsibilities spanning statewide


The Transition Agent for Veterans & Mountaineer Job ChalleNGe WV is dedicated to assisting Veterans and Mountaineer Job ChalleNGe students in their transition process, providing personalized plans tailored to each participant’s needs aligned with the Jobs & Hope WV program standards. This role involves working with the Jobs & Hope WV team and collaborating with various agencies to overcome barriers to education and employment, ensuring a smooth transition into meaningful career opportunities.


  • Assess the education, military service, skills, needs, and career interests of veterans and Mountaineer Job Challenge students.
  • Partner with businesses, agencies, and organizations to identify job opportunities and address barriers to employment for veterans and students.
  • Market available services to businesses and community organizations.
  • Conduct outreach and training sessions to educate the public, businesses, and community organizations about available services.
  • Maintain regular communication with employers regarding participants’ progress.
  • Refer participants to relevant adult education programs.
  • Identify and assist in overcoming employment barriers such as missing or expired documentation.
  • Conduct daily job searches tailored to participants’ interests and skills.
  • Facilitate workshops addressing employment barriers and provide support in resume writing and job applications.
  • Help participants secure and retain competitive employment, providing skills training as needed.
  • Maintain detailed case notes on participants’ progress and prepare necessary reports.
  • Administer administrative tasks such as tracking job referrals and placements.
  • Establish close relationships with treatment and recovery programs, as well as other relevant agencies.
  • Coordinate referrals to support services from other agencies.
  • Provide employment reports to relevant state departments.
  • Perform other duties as assigned.


  • Demonstrate strong interpersonal skills and professionalism when working with diverse populations.
  • Exhibit ethical conduct, good work habits, and effective teamwork.
  • Possess excellent communication and presentation skills.
  • Maintain a valid driver’s license and be willing to travel extensively.
  • Have experience working with individuals facing employment barriers, preferably veterans or students.
  • Be self-motivated, capable of managing multiple tasks, and meeting deadlines with minimal supervision.
  • Possess knowledge of addiction, treatment, recovery, and employment trends.
  • Maintain confidentiality of participant records.
  • Utilize technology effectively for productivity and collaboration.
  • Have existing contacts within the veteran community and experience in engaging with businesses.
  • Be willing to work statewide.


  • Associates degree in education, social work, human services, or related field; bachelor’s degree preferred. Relevant work experience may substitute for degree.
  • Proficiency in using various technology devices and information management software.
  • Extensive experience in case management, including proficiency in utilizing a database system mandated for tracking participant progress and program outcomes, ensuring accurate and comprehensive documentation of services provided and facilitating effective communication within the organization


This position is a will and pleasure employee of the Mountain State ESC, contingent upon funding, enrollment, and program performance.

SALARY: $41,000 to $59,000, commensurate with education and experience.


APPLICATION PROCESS: Interested candidates must submit a cover letter, resume, and official application form to Jan Hanlon, Executive Director, either by mail or email.

501 22nd Street
Dunbar, WV 25064 OR email [email protected]

DISCRIMINATION PROHIBITED: Mountain State ESC provides equal employment opportunities to all individuals, regardless of race, age, religion, color, sex, or national origin. Discrimination based on these factors is strictly prohibited in all aspects of employment.